Privacy Policy for SusannahKenton.com

Privacy Policy for Susannah Kenton
Effective Date: March 2024

Introduction

Susannah Kenton (“we,” “us,” or “our”) respects the privacy of our users (“you” or “your”). This Privacy Policy describes the types of information we collect from and about you when you access or use our website SusannahKenton.com (the “Website”) or purchase our services and products (collectively, the “Services”). This Privacy Policy also describes how we use, disclose, and protect your information.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Services to you.

Information You Provide Directly: We collect information that you provide directly to us when you use the Website or Services. This may include:

Contact information: such as your name, email address, phone number, and mailing address.
Payment information: such as your credit card number or other payment information (though we may use a third-party payment processor to collect this information, we do not store it ourselves). Information you provide when enrolling in coaching programs or workshops. Information you submit through contact forms or surveys.

Information Collected Automatically: We collect certain information automatically when you use the Website or Services.

This may include:

Log data: such as your IP address, browser type, operating system, referral URL, date and time of access, and pages you visited.
Device information: such as your device type and model, and unique device identifiers.
Usage data: such as how you interact with the Website and Services.
Cookies and Similar Technologies: We may use cookies and similar technologies to track the activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. We may also use other tracking technologies like beacons and scripts.

2. Use of Your Information

We use the information we collect for various purposes, including:

  • To provide and improve the Services
  • To process your transactions
  • To send you marketing and promotional communications (with your consent)
  • To personalise your experience on the Website
  • To analyse how you use the Website and Services
  • To troubleshoot technical problems
  • To comply with legal obligations

 

3. Disclosure of Your Information

We may disclose your information to third-party vendors and service providers who help us operate the Website and provide the Services. These third parties are contractually obligated to keep your information confidential and secure.

We may also disclose your information if we are required to do so by law or in the good faith belief that such action is necessary to conform to applicable laws, court orders, or legal processes served on us, or to protect and defend our rights, property, or safety, or the rights, property or safety of others.

4. Data Retention

We will retain your information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Your Choices

You can opt out of receiving marketing and promotional communications from us by following the unsubscribe instructions in those communications.

You can also control how cookies are used by adjusting the settings on your web browser. However, if you disable cookies, you may not be able to use all of the features of the Website or Services.

6. Children’s Privacy

Our Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

7. Security

We take reasonable steps to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

8. Links to Other Websites

Our Website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of any other website. We encourage you to read the privacy statements of other websites you visit.

9. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at litup@susannahkenton.com